Position: Distribution Customer Service Advisor (12 Month Fixed Term Contract)
Salary: Competitive + Benefits
For more than 350 years we’ve been building exceptional, premium beer at breweries from the Rocky Mountains of Colorado in the US to the historical Burton-on-Trent brewery in the UK, to Prague's celebrated brewing heritage in the Czech Republic, and the oldest brewery in Montreal, Canada. From our founding families and executive leaders, to our master brewers and our sales teams, we are a brewing company that loves what we do.
We have ambitions to be the first choice for consumers and customers and our brands include, amongst others, Carling, the UK’s best selling beer for the last 30 years, Coors Light, Grolsch, Cobra, Singha, Doom Bar and Rekorderlig.
Molson Coors (UK) has been awarded the exclusive Top Employers United Kingdom for the past 5 years for our exceptional employee offerings. We are delighted to be one of the few companies to be officially recognised as a leading employer in the UK. We’ve built a culture that supports work-life balance and employee development is a major focus at Molson Coors. We work hard to provide an environment where the best talent can be successful, develop and grow.
The ideal person will be the primary contact for customers with any distribution or quality queries. They will take care of queries on the telephone, via email/on-line and developing a working relationship with key customer accounts. Manging the end to end process for these queries including internal and external stakeholder management, reporting and process continuous improvement looking to shorten processes, save money and improve customer experience.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.