Telesales Operative - Permanent
There’s an energy about Sharp’s Brewery: something intrinsically Cornish, something fuelled by being among the elements. A passion for the place that makes its way into every drop of beer we make. Situated on the North Cornish coast, looking out over the vast Atlantic, it is the ideal space to create exceptional beers that speak of where we come from.
It's the people who make sharp's what it is, so it's no surprise we work with the best. Passion, knowledge and teamwork are always at the heart of our talented brewing team and our business. Our brewing team's aim in life is to create beers that gain the approval of connoisseurs while appealing to everyone and their continued taste for success has resulted in many awards along the way.
We looking for a passionate individual to join our Telesales/Administration team on a permanent basis at our brewery in Rock, Cornwall
You will be talking to our customers daily, to effectively sell and manage the service of Sharp's beer portfolio and additional portfolio.
You'll be collaborating with the field sales teams, working well together and teaming up to deliver the agreed sales objectives. For example, you'll be the person our customers will reach out to with queries about all supply routes for orders, technical service enquires and requests for point of sale.
Once you know what our customer wants, you will process this request and order into our electronic system.
You'll be an expert when it comes to our products, and including promotions to maximise all sales opportunities
You will deliver exceptional customer service levels measured by annual result objectives and work towards a fantastic customer service record.
You will also have the opportunity to support the field Sales Team at planned local events throughout the year.
To be considered, you will have a minimum of 1 year in a customer service/sales environment as well as excellent communication, negotiation and influencing skills. You'll have effective time management skills, be naturally self motivated and a team player.
To succeed in this role you'll need have great organisational skills.
We would love to hear from people who have experience within this exciting industry as well as those that are keen to grow a career within the beer industry.